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> On discord, I had to log in and join their group to ask about an error message, only to find it’s a common issue and there’s a few troubleshooting steps. Did
by jhanschoo 3y ago
> On discord, I had to log in and join their group to ask about an error message, only to find it’s a common issue and there’s a few troubleshooting steps.
Did you try searching for the error message on Discord? If so, what was the experience?
- OJFord 3y agoNot GP, but it's miserable. Discord, and to only a slightly lesser extent Reddit, is not built for that use, it doesn't drive engagement.
- DangitBobby 3y ago"It doesn't drive engagement" is overly cynical. Discord was designed for chat, not as a support forum, and the search is surprisingly functional for a chat client.
- OJFord 3y agoYeah fair enough, I did say it wasn't designed for that though, I think I meant more like '[and] it doesn't drive engagement [in what the core product/use-case is] [so that's not a cause for a push to make it work well, history well discoverable etc., either]'. But basically I agree, my intended main point was it's not for that, you're not supposed to be spending much time reading old discussions. (And I think the engagement cynicism might be at least a bit correct/warranted for Reddit.)
- TaylorAlexander 3y agoIt has been some time so I have no clear recollection. Usually I hate waiting for replies though so I imagine I would have searched if I saw how. I cannot recall how that went.