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Here is the thing. You may be seeing more people seeking help because they are repeating the same questions again. Where as before they found the thread with th
by Denote6737 3y ago
Here is the thing. You may be seeing more people seeking help because they are repeating the same questions again. Where as before they found the thread with the answer.
To me this is the biggest drawback for discord over forums.
- Operyl 3y agoFrom my experience it happens just as much on forums. Hell, just take a look at Stack Overflow! If someone is wanting to reanswer a question for the nth time, I have no problem with that, and the helpers in my community don't either. As another poster said, as well, sometimes "repeat questions" age out after a certain point, where a newer method is actually more appropriate than an older one anyway.
- hutzlibu 3y ago"As another poster said, as well, sometimes "repeat questions" age out after a certain point, where a newer method is actually more appropriate than an older one anyway." I rather like the approach of editing the original question/solution or posting the latest solution there as otherwise this just creates fragmention.
- skydhash 3y ago> I rather like the approach of editing the original question/solution. I believe we need the history, especially when dealing with legacy versions. The first thing I usually check is the date or contexts to infer it.
- naniwaduni 3y agoEditing is somehow even worse than doing support on Discord, where at least there is a history and the (bad!) search or one of the regulars might remember something to find it.
- xigoi 3y ago> If someone is wanting to reanswer a question for the nth time, I have no problem with that But I do have a problem with having to ask a question that has already been answered a hundred times, instead of being able to search for the answer.
- petee 3y agoThis is a great point, especially since its a metric thats extremely difficult to track, if at all