Oh there is plenty of bad IT. But I'd wager at least 2/3 is just overworked and understaffed so the "less important" stuff get sidelined and IT dept just become

Oh there is plenty of bad IT. But I'd wager at least 2/3 is just overworked and understaffed so the "less important" stuff get sidelined and IT dept just becomes a hole no request comes back from unless your boss yells enough...