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This is beyond disgusting, and definitely not acceptable. So much for being "the world's best employer". I want to dig a hole and bury myself from the embarras

This is beyond disgusting, and definitely not acceptable. So much for being "the world's best employer". I want to dig a hole and bury myself from the embarrassment of being associated with this company.

29athrowaway 3y ago
Wait until you learn what happens to returned packages.
- sirius87 3y ago
  Wait, what happens to returned packages? Now I'm curious about that too.
  - psychoslave 3y ago
    A straight forward research led me to https://www.cnbc.com/2022/01/28/amazon-returns-what-really-happens-to-them.html https://www.cnbc.com/2022/01/28/amazon-returns-what-really-h...
  - hnbad 3y ago
    In many cases returned packages were simply destroyed. This is also true for some other online retailers though. There are infamous videos of employees chucking various expensive items into something looking like an industrial woodchipper. Some brands explicitly don't want used/opened items to be resold because it drives down the demand/price for their goods. At least in Germany at least some returned items seem to be refurbished though. This would explain some reviews I've been seeing of people complaining about the "new" product they ordered having clearly been opened/touched before or missing small parts like screws. I've also heard that any item that doesn't arrive unopened in its original packaging is automatically considered "used" regardless of whether it was ever even removed from the packaging. I don't trust Amazon but I believe them that they have reduced the amount of returns they destroy, even if only due to the public pressure.
  - 37469920away 3y ago
    They force the "associates" to unpack them and file lots of paper work. 30% suffer paper cuts. 20% are reported to CCP for complaining about "cheap Chinese crap" and of these many end up in Chinese gulags making the amazon Dick sign stickers against their will. And 5% must attend "Jeff and Andy"'s seminar on Capitalism with Amazonian Characteristics sessions. 5 individuals last year were hospitalized with PTSD after these sessions which included self-criticism of the workers and enumerating the exceptional leadership characteristics of Amazon's central committee.
Cthulhu_ 3y ago
Who claimed that they were "the world's best employer" though? Always look at who proclaims that; it's never the employees themselves. Or if it is, it's a subselection of those that actually had something positive to say about it (e.g. higher management, IT, etc, not the warehouse staff).
- PartiallyTyped 3y ago
  It's not about the claim, but about the supposed promise [1]. You can't claim that you aim to be world's best employer and at the same time be union-busting. Granted Jeff and Andy are ... different. [1] https://www.cbsnews.com/news/jeff-bezos-amazon-employee-care/ https://www.cbsnews.com/news/jeff-bezos-amazon-employee-care...
Tommstein 3y ago
> So much for being "the world's best employer". wut, you actually bought that until just now?
- PartiallyTyped 3y ago
  No, I am just saying that it's pure hypocrisy, and even more disgusting than it already was given the evidence.
tennisflyi 3y ago
For who? Those at HQ in Seattle? Sure. Those on the ground/in the field? lol
- PartiallyTyped 3y ago
  It is embarrassing for me, as an AWS employee and affects the moral calculus I am solving every day I decide to go to work.
  - tennisflyi 3y ago
    I'm terribly sorry! My reply was very vague. I meant "the world's best employer" for who?

29athrowaway 3y ago

Wait until you learn what happens to returned packages.

sirius87 3y ago
Wait, what happens to returned packages? Now I'm curious about that too.
- psychoslave 3y ago
  A straight forward research led me to https://www.cnbc.com/2022/01/28/amazon-returns-what-really-happens-to-them.html https://www.cnbc.com/2022/01/28/amazon-returns-what-really-h...
- hnbad 3y ago
  In many cases returned packages were simply destroyed. This is also true for some other online retailers though. There are infamous videos of employees chucking various expensive items into something looking like an industrial woodchipper. Some brands explicitly don't want used/opened items to be resold because it drives down the demand/price for their goods. At least in Germany at least some returned items seem to be refurbished though. This would explain some reviews I've been seeing of people complaining about the "new" product they ordered having clearly been opened/touched before or missing small parts like screws. I've also heard that any item that doesn't arrive unopened in its original packaging is automatically considered "used" regardless of whether it was ever even removed from the packaging. I don't trust Amazon but I believe them that they have reduced the amount of returns they destroy, even if only due to the public pressure.
- 37469920away 3y ago
  They force the "associates" to unpack them and file lots of paper work. 30% suffer paper cuts. 20% are reported to CCP for complaining about "cheap Chinese crap" and of these many end up in Chinese gulags making the amazon Dick sign stickers against their will. And 5% must attend "Jeff and Andy"'s seminar on Capitalism with Amazonian Characteristics sessions. 5 individuals last year were hospitalized with PTSD after these sessions which included self-criticism of the workers and enumerating the exceptional leadership characteristics of Amazon's central committee.

Cthulhu_ 3y ago

Who claimed that they were "the world's best employer" though? Always look at who proclaims that; it's never the employees themselves. Or if it is, it's a subselection of those that actually had something positive to say about it (e.g. higher management, IT, etc, not the warehouse staff).

PartiallyTyped 3y ago
It's not about the claim, but about the supposed promise [1]. You can't claim that you aim to be world's best employer and at the same time be union-busting. Granted Jeff and Andy are ... different. [1] https://www.cbsnews.com/news/jeff-bezos-amazon-employee-care/ https://www.cbsnews.com/news/jeff-bezos-amazon-employee-care...

Tommstein 3y ago

> So much for being "the world's best employer". wut, you actually bought that until just now?

PartiallyTyped 3y ago
No, I am just saying that it's pure hypocrisy, and even more disgusting than it already was given the evidence.

tennisflyi 3y ago

For who? Those at HQ in Seattle? Sure. Those on the ground/in the field? lol

PartiallyTyped 3y ago
It is embarrassing for me, as an AWS employee and affects the moral calculus I am solving every day I decide to go to work.
- tennisflyi 3y ago
  I'm terribly sorry! My reply was very vague. I meant "the world's best employer" for who?