4 ms·
In Germany it is not. SaaS apps can be particularly challenging because you cannot just change the terms for existing users and contracts. Ironically most cust
by rjzzleep 3y ago
In Germany it is not. SaaS apps can be particularly challenging because you cannot just change the terms for existing users and contracts.
Ironically most customers don't know and don't react accordingly. Generally the customer behaviour is that customers get spooked and pay anyway.
... but if they were to sue it would be a problem, which is why typically small companies try to follow legislation and big company with big legal department, don't necessarily care.
- alpaca128 3y agoI thought you can change the terms for existing users but if it's not 100% beneficial to them they are allowed to cancel without costs?