I’m curious about the conversation that happened between the attackers/scammers and T-Mobile. Was it just a single call to social engineer support? Or did they

I’m curious about the conversation that happened between the attackers/scammers and T-Mobile. Was it just a single call to social engineer support? Or did they call multiple times until they found an agent susceptible to their deception? Personally, have gotten rid of using SMS as a 2FA method for most services. However my most critical services (banking) still use SMS as the only option.