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Tinfoil hat in me says that T-Mobile has a real bad problem with their internal tooling allowing low level employees access that facilitates these sort of attac
by jmuguy 3y ago
Tinfoil hat in me says that T-Mobile has a real bad problem with their internal tooling allowing low level employees access that facilitates these sort of attacks. They claim social engineering because that allows them to blame a specific employee being "tricked" rather than a more widespread issue.
This type of stuff is why I canceled my account with them. It just keeps happening.
- kotaKat 3y ago> T-Mobile has a real bad problem with their internal tooling Oh, yes. 100%. I remember about 10 or so years ago about people selling guides on how to get access to WATSON (one of the dealer systems that let you provision accounts etc) by basically abusing a common username/password convention and making guesses based on the Store Lookup tool. IIRC it only let you set up new accounts (eg, take a stack of blank SIMs and just make infinite lines) but was still just an absolute WTF that it was... somehow a thing.