3 ms·

To me, particularly in the FLOSS sphere, it belies a certain level of amateurism. Particularly when it is the primary method of “support”. As a place of communi

To me, particularly in the FLOSS sphere, it belies a certain level of amateurism. Particularly when it is the primary method of “support”. As a place of community, it is fine enough. As a place for technical questions? Stop trying to fit a square peg in a round hole and grow the fuck up. Especially since it makes indexing these solutions nigh impossible, even within the Discord app itself, meaning any effort put into fixing them is meaningless.

Kiro 3y ago
So what should they use instead?
- tourmalinetaco 3y ago
  For support, ideally something actually indexed like Github/Gitlab. I don’t want to have to use their Discord to sort through hundreds of questions that failed to get answers to finally get to the one solution I need, when on a git site I can simply search the issues and find X solution away from all the chaff, since they’re all labeled as “duplicate of X”. Indexing is still a problem for social servers as well, but unfortunately there are no alternatives. The only current solution is to use bots to upload archives of public channels to say the Internet Archive.
komali2 3y ago
g0v is full of a lot of heavy hitter hackers that run a lot of their own software (including the full gamut of federated software), but a slack server is maintained because that's how the "normies" commonly interact with g0v as a community. Not everyone in the community is an engineer or technically savvy, and unfortunately a lot of these tools really aren't noob friendly. Yes, even IRC. Getting someone on the g0v slack is as easy as giving them a link. The entire experience is straightforward from there. Maybe one of the federated softwares is to that point and I don't realize it, I deploy a lot of federated software but I haven't done a chat application in a long time.

3 ms·

To me, particularly in the FLOSS sphere, it belies a certain level of amateurism. Particularly when it is the primary method of “support”. As a place of communi

by tourmalinetaco 3y ago

Kiro 3y ago
So what should they use instead?
- tourmalinetaco 3y ago
  For support, ideally something actually indexed like Github/Gitlab. I don’t want to have to use their Discord to sort through hundreds of questions that failed to get answers to finally get to the one solution I need, when on a git site I can simply search the issues and find X solution away from all the chaff, since they’re all labeled as “duplicate of X”. Indexing is still a problem for social servers as well, but unfortunately there are no alternatives. The only current solution is to use bots to upload archives of public channels to say the Internet Archive.
komali2 3y ago
g0v is full of a lot of heavy hitter hackers that run a lot of their own software (including the full gamut of federated software), but a slack server is maintained because that's how the "normies" commonly interact with g0v as a community. Not everyone in the community is an engineer or technically savvy, and unfortunately a lot of these tools really aren't noob friendly. Yes, even IRC. Getting someone on the g0v slack is as easy as giving them a link. The entire experience is straightforward from there. Maybe one of the federated softwares is to that point and I don't realize it, I deploy a lot of federated software but I haven't done a chat application in a long time.