There's a frustrating trend across the software industry-- chasing that hypothetical "next billion" users by removing customization, complicating discovery, and

There's a frustrating trend across the software industry-- chasing that hypothetical "next billion" users by removing customization, complicating discovery, and nerfing advanced features. I'm sure Windows 11 works perfectly if you teleported in from a dimension without computers and never had to unlearn any prior experiences. You'll use the defaults, which of course expose you to the most possible Microsoft revenue streams, and not notice the friction points. It's probably a net positive for that user if they make customization limited and frustrating-- don't give him any paint and he can't paint himself into a corner, resulting in an expensive support session. The most cynical take on this is that the advanced users, who are suffering from the constant abuse from the software undermining attempts at personalization and breaking workflows, are not a priority. They've already paid, and are unlikely to suddenly turn into a new revenue centre.