Developers aren't telepaths though. It is the reporter's responsibility to describe the problem in enough detail that anyone can reproduce it. > But often the

Developers aren't telepaths though. It is the reporter's responsibility to describe the problem in enough detail that anyone can reproduce it. > But often the key people responsible use that phrase as a shield to seemingly reject the suggestion that there is a problem. Have you ever been on the other side of this? If a single person reports that something sometimes doesn't work, they don't know under what circumstances it doesn't work or have any meaningful description on how to make it do the problematic thing, and nobody else is experiencing it - 9 times out of 10 its a problem with the reporter. Even if it isn't, the description of the problem is so vague and useless there's nothing to be done.