> The manufacturer was able to offer further expertise including analysis of lower-level software logs which led to identification of the likely flight plan tha

> The manufacturer was able to offer further expertise including analysis of lower-level software logs which led to identification of the likely flight plan that had caused the software exception. This part stood out to me. I've found it super helpful to include a reference to which piece of days in working with in log messages and exceptions. It helps isolated problems so much faster.