At the company I work, we have a team that took 3 weeks and multiple tries to get an API response (JSON) capitalized properly (camelCase to PascalCase). When I

At the company I work, we have a team that took 3 weeks and multiple tries to get an API response (JSON) capitalized properly (camelCase to PascalCase). When I tried to talk to the tech lead about it, his response is that SAFe would have prevented the issue (it was discovered by another team who consumes their API). Throughout the entire thing this tech lead maintained his team didn't do anything and that the problem was the process. yeah, no. I have 25+ years of experience as a developer, it doesn't take 3+ weeks to fix the casing of a JSON property name. I eventually had to be the bad guy and tell them their work was unacceptable because they themselves couldn't recognize it. Only when I did it, I ran it up the chain because if the tech lead doesn't see the problem then I need someone who can help them see the problem. For some people there's a "responsibility shield" that's so strong you can never get through to them.