> if a program is missing crucial features A PM's fever dream is almost never a crucial feature. The PM may think it is, may say it is... but it's not. I agr

> if a program is missing crucial features A PM's fever dream is almost never a crucial feature. The PM may think it is, may say it is... but it's not. I agree that software should be written for the benefit of users. But too much of software becomes baroque ornamentation that fills in check boxes on feature lists but is of little actual usefulness.