3 ms·

I think airports work on a concession model where companies essentially bid to get a spot there, like a mall food court. So the business model is to get a monop

I think airports work on a concession model where companies essentially bid to get a spot there, like a mall food court. So the business model is to get a monopoly and then sell overpriced crap, which doesn't lend itself to innovation and makes the market hard to break in to. I agree it would be awesome to be able to get it at the airport.

blamazon 3y ago
This is changing, slowly - airport leaders today recognize the value of innovation for customer experience and are making moves where possible to back out of such models, plus welcoming local business, although the difficulties of operating in an airport environment does still lend the environment to larger players, or smaller ones operating through a middleman. KATL and KMSP are two that come to mind for me. Entrepeneurs should definitely consider reaching out to airports that are locally managed - often their hands are tied due to contracts, but those will time out someday.