I can't imagine clearing somebody's browser history as part of support work. Yikes. At an old job, back in the 90s, a Customer demanded we fire one of our youn

I can't imagine clearing somebody's browser history as part of support work. Yikes. At an old job, back in the 90s, a Customer demanded we fire one of our young techs because he cleared the "Recycle Bin" on a PC he was working on. The PC's assigned user had been storing important documents there because "you can always get them back". That incident set the bar in my mind. Touch nothing beyond what is necessary to get the job done at your peril. Don't touch monitor settings, chair settings, lighting-- anything. Edit: I've always used the vernacular "the PC assigned to (person)" rather than "(person)'s PC" because the computer belongs to the company, not the individual. As the tech it's important to remember it doesn't belong to you either.