You used to be able to make small business filings on their portal as well. Then it got too hard when they spent a few years making many many more rules. They

You used to be able to make small business filings on their portal as well. Then it got too hard when they spent a few years making many many more rules. They then mandated you use a third party to file things like employee payments saying there would be free or cheap software to do this and listed a few. Over time the free or low cost became more and more costly for something you have to submit to them by law. It is a difficult issue as most of the government IT are straight up incompetent. (Just last week they gave up on a project after spending $2 Billion AUD). The private industry would likely do a better job but then some people get rich, as opposed to a whole bunch more getting paid for what ends up in the bin.