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Until I stopped using DoorDash, they used AI agents. Typing "agent" transfers the chat to a real human who would often begin rapid negotiation. Complaining a li
by cvccvroomvroom 3y ago
Until I stopped using DoorDash, they used AI agents. Typing "agent" transfers the chat to a real human who would often begin rapid negotiation. Complaining a little more results in a better inducement. That part could be gamified with an chatbot on the customer's side.