3 ms·

Probably some slight details of what is actually wrong, and where engineers are at in the process of fixing the issue. I don't think customers are looking for A

Probably some slight details of what is actually wrong, and where engineers are at in the process of fixing the issue. I don't think customers are looking for AWS-level incident details or anything, but people would like to know what is happening at a very high level, rather than completely generic updates for 16 hours.

rco8786 3y ago
Genuine question - what is the purpose of that? Does hearing “we deployed a bad DNS configuration that caused cascading failures” change anything by about the situation?