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Slack AI
- iprathik 3y agoSlack already late to the party
- re-thc 3y agoCut them some slack!
- M4v3R 3y agoNo mention about whether they use their own in-house LLM or whether they use a 3rd party like OpenAI, does anyone know more about this? Edit: from the linked Privacy Statement: > Contracted service providers may also deliver artificial intelligence and generative artificial intelligence capabilities to analyze data, determine trends, make predictions and create AI-generated responses So it looks like they may use a 3rd parties to generate AI summaries and responses, sounds like a privacy nightmare for companies.
- xena 3y agoHaving worked at Salesforce, I assume it's gonna be in-house stuff from the Einstein team.
- Zetobal 3y agoEinstein Team? : 0 I hate the trend of people's name getting associated with companies they have no connection with. Tesla is bad enough but are you saying the ml department of salesforce is called Einstein? Hilarious.
- baq 3y agoEver wondered why ships have names...?
- falloutx 3y agoWhy not name the team on basis of what it actually does, but that would make too much sense in a organization, none of us want that.
- pizzafeelsright 3y agoAt the last few companies I worked the Product Owner gets to name the Product. The general path has been "look up Latin, Greek, German, Gaelic, cartoon, fiction and find something that is attractive to the PO". I don't even know what a Y combinator is but this is Hacker News which is somehow from Yahoo! iirc.
- braza 3y agoI am pretty sure that if some of those companies using Slack is operating in Germany (or in some places that has GDPR) it might be a compliance issue due to the fact that this data can be transferred/processed over sees. Interesting to see how it will play out.
- dannyw 3y agoOpenAI can be GDPR compliant.
- baz00 3y agoAll aboard the hype train!
- siquick 3y agoSlack, and messaging apps in general are the absolute last place I want AI functionality. I don’t want to think I’m chatting with someone when I’m actually with their AI PA.
- lukevp 3y agoMaking a fake Chatbot that can masquerade as a person is unlikely to be a feature of slack. In the article, it focuses on summarizing, which I personally feel would be immensely valuable. It would be great too if the AI can learn my personal relevance somehow so it can guess which messages I’d care about and which I don’t.
- rchaud 3y agoI'd be very careful about trusting an AI to summarize human communication particularly for work stuff. Things get forgotten and incorrect info gets posted (private Google docs link instead of shared link). People also send screenshots and non text info like Slack calls. Is Slack going to listen in on calls as well?
- swader999 3y agoI'm holding out for the chatbot that can do my meetings for me
- deleted 3y ago[deleted]
- rawrawrawrr 3y agoI found it quite useful for summarizing the last X hours of chat messages.
- pydry 3y agoProvided you're willing to live with a ~20% chance it accidentally gives you a subtly misleading answer. There should instead just be better tools for turning ephemeral chats into searchable evergreen content - tickets, documentation, reports, Q&As, etc. That, of course, wouldn't get investors who probably don't even use the thing chomping at the bit. Everyone's gotta have an "AI story".
- rich_sasha 3y agoFirst create a product that deluges you with a crap ton of useless work spam, make it impossible to search or organize information (was it a 1:1 chat? Group chat? Room? Thread?), add tons of useless distractions like emoji reactions, THEN offer an AI to search through it. Masterpiece
- sph 3y agoThe natural step after enshittification is enAIfication.
- ralusek 3y agoTheir search isn't bad imo. I actually use it pretty frequently for things I barely remember, and it's pretty solid.
- zuccs 3y agoThe search is awful. I search for exact things which I typed yesterday, and it recommends stuff in archived channels from staff that left 5 years ago.
- pizzafeelsright 3y agoAt least I am 99% certain they index only whole words. YYMV
- viraptor 3y agoThe emoji reactions limit the noise a lot in practice. Imagine the spam of: yes, this, correct, exactly, no, let's do this, ... which now lives folded into a less-than-one-message space right under the original message. I remember the pre-reaction crap and regardless my view on the emoji itself, it fixed so much in chat communication, I love the idea.
- sgarland 3y agoThis. I didn’t think I’d like it either, but turns out it’s far easier and cleaner to convey simple thoughts with a tiny picture. Not sure how accessibility tools like screen readers handle those, though.
- meiraleal 3y agoThe speed of this delivery is an interesting benchmark of the Hype Team™ of those big techs.
- falloutx 3y agoSo every app needs to have some AI tie in? Would uber eats be feeding me fake AI generated food?
- cholantesh 3y agoAFAIK they've been using it for years to resolve customer complaints.
- igetspam 3y agoIf it can parse signal from the noise of slack channel overrun, I'm in.