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Interesting. How is it different from PagerDuty offered integration with Slack? We can get notifications from Pagerduty right?
by on-call_guy 3y ago
Interesting. How is it different from PagerDuty offered integration with Slack? We can get notifications from Pagerduty right?
- sudeepch8 3y agoGreat questions! So PagerDuty does provide Slack integration. However, it posts incidents one by one as they are triggered. So your channel gets a lot of the messages. What we have built here for Daily notifications is one summary post which gives you clear idea Hom many incidents you had in a day, severity, status, assignee, etc. So you or your team or Engineering manager can easily get a sneak peak into the on-call health daily and stay on top without going through laundry list of notifications. In addition, on weekly basis this app provides a report with .CSV file which has all the important details of PagerDuty incidents triggered during your on-call rotation. You can use it to run stats or mertics. In addition, we also provide markdown file which you can upload into your documents management system and just run your hnadoff call seamlessly without gathering all the information manually. Please note that PagerDuty charge $50+ per user/month to provide such a detailed report. Their base package only include basic report without key info. Hope this helps. Let me know if if you have any further questions.
- on-call_guy 3y agoOk, thanks. Is there a limit on how many alerts we can get in this Slack report?
- sudeepch8 3y agoNope, there is no limit for number of alerts. In fact our summary notifications help managers or teams to view them more intuitively.
- on-call_guy 3y agoOk great. will take a look