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I think anyone working UX should spend 3-6 months minimum in tech support every couple of years. I imagine the value of those learnings would vastly outweigh an
by passwordoops 3y ago
I think anyone working UX should spend 3-6 months minimum in tech support every couple of years. I imagine the value of those learnings would vastly outweigh any useability studies or testing.
- BeFlatXIII 3y agoRighteous conclusion: make computers harder to scare the normies off.
- passwordoops 3y agoIf it means I get my ports and physical buttons back, I'm all for it!