4 ms·
The urgency is not their problem. If the screen is important to your work, you go get a new screen in 48 hours max. You then re-sell the second screen after it
by csomar 3y ago
The urgency is not their problem. If the screen is important to your work, you go get a new screen in 48 hours max. You then re-sell the second screen after it gets repaired and mark the difference as a cost of business.
- steve_adams_86 3y agoI agree with you to a point. I did do this, but what I find particularly frustrating is that I’ve got an approximate timeline of 2 months+ on a unit I use for work. I’ve used Dell devices for work in the past and had turn arounds of under 5 business days via mail. While “spend money to continue working and mark the difference” is essentially necessary, I still find this concerning. What if someone uses this as a screen for their kids’ homework? Do they go out and buy something else and call it a cost of raising a family? My sons do a lot of video and CAD work for school; is it just a cost of raising a family if I have to get another? At some point Apple needs to be responsible for faster turn arounds on equipment all kinds of people rely on.