> You may be extremely happy you block 10000 bot requests for every false positive that’s a real human. But let’s say that false positive was a potential custom

> You may be extremely happy you block 10000 bot requests for every false positive that’s a real human. But let’s say that false positive was a potential customer that would only have paid if they weren’t blocked, and now you just saved less than a penny in server costs to lose hundreds of dollars of lifetime value from that customer. The problem is that economics are working on the opposite way. We are not happy blocking 10000 bot requests. We are happy blocking 1 bot that would make millions of requests. This means that it sometimes ok to loose few customers who would pay hundreds of dollars per month each, if it allows us to block one bot who would cost thousands. Bots have the bad habits of targeting the most expensive parts of the system, if there is one query that is hard/expensive/could be abused, that’s the one that is going to be targeted in priority.