> Supporting them is hard. Ding! We had a bespoke wireless entry system for our hackerspace which kinda sucked. Eventually the board switched it out for Open

> Supporting them is hard. Ding! We had a bespoke wireless entry system for our hackerspace which kinda sucked. Eventually the board switched it out for OpenPath (which also sucks--to be fair). Why? Support. The board can now call someone and say "We pay you. Fix this." Support is the bane of consumer products. I really wish we had some way to counter this.