Great question! That's correct. We do help people recover lost accounts when requested which typically involves some proof they owned the account. At the top

Great question! That's correct. We do help people recover lost accounts when requested which typically involves some proof they owned the account. At the top of the feature backlog we plan on adding recovery codes so a user can access their account when they lose their private key. But currently, our recommendation is to keep your private key that you use to access pico services somewhere you won't lose.