2 ms·
The issue seems to be wider than just abandoning support on IoT. IoT device abandonment is a real problem, but you can aim higher. Software written for hardware
by koliber 3y ago
The issue seems to be wider than just abandoning support on IoT. IoT device abandonment is a real problem, but you can aim higher. Software written for hardware is generally of poor quality.
There is an insightful HackNews thread from three days ago about the subject. I hope it will add some more insight into the scope of the issue: https://news.ycombinator.com/item?id=37352970 https://news.ycombinator.com/item?id=37352970
My 2 cents would be: treat software defects like hardware defects. Pass legislation to force manufacturers to provide a warranty for at least 2 years. Pass rules which favor the consumer ruthlessly. Button was not constrasty enough - refund. Text label caused the user to misinterpret the action - refund.
Perhaps the additional accountability during the early days of a device will have a positive impact on the longer-term longevity. If prices are forced to go up a bit in order to provide better support, there will be more money for higher-quality software.
Don't limit this to IoT devices. Manufacturers will find ways to skirt whatever way "IoT" gets defined. Make whatever rules you create apply very broadly to all devices with embedded software.