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My 90 year old mother can't use a smartphone. She'd book rideshare rides if she could do it over a voice phone.
by fortran77 3y ago
My 90 year old mother can't use a smartphone. She'd book rideshare rides if she could do it over a voice phone.
- ghaff 3y agoMy dad can use a smartphone when he wants to, e.g. ordering from Amazon. But he deeply resents and resists having to use web or native apps to do things like interact with his bank that he would historically have handled by calling them or going into a branch.
- hollerith 3y agoShe can call you, and you could use your Uber account to book a ride for her. At least, I succeeded in helping an elderly friend the one time I tried that.
- fortran77 3y agoToo unweildy. Drivers cancel. I have to wait on the phone until she gets in the car. I'd also have to figure out exactly where she is so I can set the location. Have you every had to deal with a 90 year old? It's not simple.
- hollerith 3y agoYes, that's what happened: the first 2 drivers cancelled because they showed up 100 yards away from where my elderly friend was. Then I figured out exactly where my friend was and changed the pickup location to one small enough that Uber and my friend were unlikely to not be able to see each other, then the trip went smoothly. I suppose Uber uses GPS data to guide the driver to the rider when GPS data is available from the rider's smartphone, but I'm glad that Uber doesn't insist on the presence of the GPS data or the smartphone.