Maybe my business is a corner case which avoids the automation - I am open usually 9-5ish, but can be open anytime if a customer rings the well and waits for so

Maybe my business is a corner case which avoids the automation - I am open usually 9-5ish, but can be open anytime if a customer rings the well and waits for someone to get out of bed. Google has an actual human call every 2-3 months, who usually just asks the opening hours, confirms one other detail (usually the website) and then says goodbye.