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*People say this is a horrible/worst ever advice* Maybe notify Stripe about the below action you would be taking, as they have neither released the funds to yo
by testemailfordg2 3y ago
*People say this is a horrible/worst ever advice*
Maybe notify Stripe about the below action you would be taking, as they have neither released the funds to you nor returned them to the donors.
Well if you have contact details of your donors, please write to them and request them to raise a chargeback with reason that payment gateway/processor stripe didn't deliver the funds to intended recepient, this would be more painful and costly for stripe themselves.
- jacquesm 3y agoThis is the worst advice ever. Please don't ask your customers to raise chargebacks because that will essentially cause you to become unbankable from the perspective of VISA, MC and just about every PSP, it will also all but insure that at least some of that $12K is going to be used to pay for chargeback fees, and hopefully there would be some left after the donations all get refunded. Really, unless you are purposefully trying to get the OP into even more trouble this is stupendously irresponsible.
- ceejayoz 3y agoStripe will pass all those chargebacks right on to OP, and take them (and the additional chargeback fees) out of the frozen $12k. (That's the intended purpose of these freezes.) This is horrible advice.