The author doesn't claim to be a victim of a crime though. So you are actually arguing that the police should turn people who don't believe they are victims int

The author doesn't claim to be a victim of a crime though. So you are actually arguing that the police should turn people who don't believe they are victims into victims just for the purpose of making police reports. That seems directly opposed to the spirit of "believing the victim". All the author is claiming is that their package wasn't delivered. Packages fail to be delivered all the time but that doesn't mean some crime is occurring in every instance. Even if you take the "delivered to receptionist" as evidence of a crime the author was still not a victim. The item was stolen from the courier not the author. I think more importantly it doesn't matter if the package failed to be delivered due to a criminal act or a simple mistake. In either case Amazon is equally required to offer redress, so obtaining a police report is a red herring.