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"Hey I’m glad you patched the bug, but.." To me that just sounds passive aggressive and sort of like "you should mind your own business". I'd feel better you
by qwytw 3y ago
"Hey I’m glad you patched the bug, but.."
To me that just sounds passive aggressive and sort of like "you should mind your own business".
I'd feel better you if someone just told me: "I saw you patched a bug, could you do X"
or even just "can you give the SREs a heads up next time?" alone.
Then again I'm used to a culture where any praise is ussually implicit and criticism tends to be quite explicit so it's easy to interpret words like "glad" etc. as insincere by default without even wanting too..
- anon84873628 3y agoBecause the example is oversimplified for the sake of HN commentary. In the real world it goes more like this: "Hey, I saw you patched that bug that was causing traffics spikes. That's awesome work and I appreciate your proactivity! The Ops team thought we had to work late tonight to implement mitigations for the problem. In fact, it looks like we had a communication breakdown and they didn't realize you had fixed the issue until 6 hours later. In the future do you think you could let them know when this sort of problem is fixed, just to make sure we're all on the same page? We'll have to look at a solution for automated alerts too -- maybe an integration with the ticket system or build system. Do you have any ideas for that so we don't have to rely on manual communication? We're moving so fast that it's hard for everyone to keep up! Thanks again for the great work."