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Odd, something similar just happened to me for the first time. Amazon says they delivered my package, but their picture confirmation of delivery wasn't even my
by jerlam 3y ago
Odd, something similar just happened to me for the first time.
Amazon says they delivered my package, but their picture confirmation of delivery wasn't even my package. I looked outside and couldn't find the package anyway.
If I wanted to mark the package as lost, Amazon says to wait three days as if the package will magically manifest itself. Amazon also says to ask all my neighbors as if delivering my package to someone else is expected.
Lo and behold, the correct package was delivered on the third day without any notification whatsoever.
The fact that the correct package was eventually delivered seems to indicate that Amazon knows there's a discrepancy between their internally- and externally-facing systems and they've built a bunch of speed bumps (like a three-day waiting period) to reduce customer discontent.
- mindslight 3y agoFrom what I've seen, packages that are marked delivered and then show up a day or two later are one of two things. Either the courier trying to falsely keep their on time stats and daily quotas up despite not being able to (Goodhart's law). Or a misdelivery to a neighbor who either brings it by or leaves it out so the courier informally picks it up and redelivers.