This is relates to England, where the recording of crime is subject to very specific rules (Home Office Counting Rules) because of the issue of the police under

This is relates to England, where the recording of crime is subject to very specific rules (Home Office Counting Rules) because of the issue of the police under-recording crime. Under these circumstances, the author isn't the victim of the crime - the parcel hasn't been delivered so the victim is Amazon. Under HOCR, 3rd party reports can only be taken for rape offences (unless the 3rd party has specific connections, like a parent/guardian). Amazon know this and they will eventually back down when the case is escalated to someone who knows what they're doing.