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File a chargeback to your CC company. Don’t waste your time with Amazon reps after the first call. Chances are they’ll ban you from Amazon which makes it easier
by namirez 3y ago
File a chargeback to your CC company. Don’t waste your time with Amazon reps after the first call. Chances are they’ll ban you from Amazon which makes it easier to transition to other services.
- 3pac 3y agoMy bank just said that there was "no error" when I did this after Amazon failed to deliver something last year. I imagine that Amazon makes up a good portion of their chargeback complaints now. Separately, I had my bank block Amazon Prime from charging my debit card. It shows up as a different merchant so they were do it and I can still make one-off purchases (which I don't like to any longer). I did this because the UI to cancel Amazon Prime did not work on my new, updated MacBook. It did not respond to clicks on the "confirm cancel" or whatever button.
- kylehotchkiss 3y agoThis wasn't for a US customer. Americans hold a lot of power when wielding chargebacks.