I was lead to this absurdity after reading another fail: https://www.theguardian.com/money/2023/aug/31/my-1399-laptop-refund-from-amazon-is-a-lost-cause https:/

I was lead to this absurdity after reading another fail: https://www.theguardian.com/money/2023/aug/31/my-1399-laptop-refund-from-amazon-is-a-lost-cause https://www.theguardian.com/money/2023/aug/31/my-1399-laptop... Amazon, having predicated their reputation on amazing customer focussed service, now seem to be the epitome of the opposite.