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Enshittification ensues on platforms/services with a captive audience - whether it is due to network effects, switching costs or retraining costs. It is especia
by MagnumOpus 3y ago
Enshittification ensues on platforms/services with a captive audience - whether it is due to network effects, switching costs or retraining costs. It is especially prevalent where there is a growth imperative followed by a profitability imperative (e.g. VC funded companies which first need to grow to get funded and then need to secure an exit).
Usually a restaurant neither has a captive audience nor a growth imperative (unless it is a PE-owned chain restaurant).
- unknown_user_84 3y agoThinking about this analogy further, where captive restaurants do exist their prices probably meet the definition of enshittified. Cruise ships, movie theaters, stadiums, concerts, etc.
- Karrot_Kream 3y agoHow about the sole grocery store or Dollar General type store in a rural area? Same thing. As I said in a sibling comment down below, having your expectations violated isn't some form of personality flaw. Changes in behavior and pricing put real pressure on individuals to change their behavior, which can put stress on individuals who were already stressed. I'm merely describing what I feel is the emotional reaction behind this sentiment, not weighing in on whether it's good or bad. It's not like by adding a moniker on this phenomenon ("enshittification") or by upvoting or downvoting arguments we agree with that we can change the phenomenon anyway; pricing and economics are a distributed exercise.
- unknown_user_84 3y agoGreat point, I hadn't thought about isolated areas. And with you there, it's already starting to sound like a buzzword to me. The first step on the road to losing all meaning.