4 ms·

Don't say hello, just state your business.

master-lincoln 3y ago
You are being downvoted, but I wonder if people really appreciate the politeness on automated communication. If no person interacted with me, why would I want to be addressed respectfully? I think this mainly serves corporations which can humanize automated communication to make customers feel more cared about (by simulating interaction like a real human would initiate)
- Izkata 3y ago
  It depends on how it's done. If it's part of the real message then it's easily ignored and no harm done, if it's a separate message then it wastes the time of whoever is on the receiving end (especially if they wait for a response before sending the real message).
- yreg 3y ago
  I believe it makes the experience more pleasant (at least for neurotypical people), but it'simportant to not overdo it. It shouldn't add friction or subtract from clarity.
throwaway2037 3y ago
I here this trope so much. It is tiring and closed-minded. Are you Western culture and male? Probably. I have seen whole blog posts dedicated to this matter. Really? This matter is so stressful that people need to write 100s of words about it? Sheesh. Are you aware that it is polite to start a convo with people from South Asia with a small greeting? They wait for you to ack. If you don't ack, they will not continue. It is an important part of intercultural communication to continuously adapt to different communication styles. Why don't people write a tiny chatbot that applies to certain users? When the person says: "Hello." The bot can reply: "Hello!" It seems easy enough.
- qwytw 3y ago
  > They wait for you to ack. If you don't ack, they will not continue Which is possibly one of the (admittedly probably very minor) reasons why they were left so far behind economically. Focusing on form over function in communication can be very counterproductive. Not that I'm saying that saying "Hello, how are you?" to someone is waste of time. However certain people/cultures really go overboard with this and expected outsider to comply with these norms when they have much better things to do is not the most sensible idea.
  - deleted 3y ago
    [deleted]
- vultour 3y ago
  Who decides which side should do the adapting?
  - jholman 3y ago
    Oh, that one's easy. You are entitled to no adaptation from others. Your reactions to their "errors" are your problem, and your responsibility, although of course you can choose to start a fight over whatever you want. On the other hand, if you do not adapt to them, sometimes they will choose to start a fight over it, or be offended, or whatever. As such, if you want to improve your social outcomes, consider allocating energy to adapting to others. See? Simple. No centralized decision-making necessary. Each person can ruin their own life however they choose.
    - throwaway2037 3y ago
      This genuinely misunderstands people from internal-only diverse cultures like Mainland Chine and India where they make frequent social faux pas yet are convinced they could never be uncomfortable or offensive to other cultures because "my country is so diverse!". If I had one Euro for each I heard that, I would be richer.
  - throwaway2037 3y ago
richie_adler 3y ago
Thank you! Mandatory reference to nohello.net/en/
- isametry 3y ago
  Clickable: https://nohello.net/ https://nohello.net/ Clickable English: https://nohello.net/en/ https://nohello.net/en/
- yreg 3y ago
  That's about something else entirely. You are not supposed to write "Hello" and then wait for a reply making asynchronous communication synchronous. Starting a full message with your request/business with a greeting is basic decency with no harm.

You are being downvoted, but I wonder if people really appreciate the politeness on automated communication. If no person interacted with me, why would I want to be addressed respectfully? I think this mainly serves corporations which can humanize automated communication to make customers feel more cared about (by simulating interaction like a real human would initiate)

Izkata 3y ago
It depends on how it's done. If it's part of the real message then it's easily ignored and no harm done, if it's a separate message then it wastes the time of whoever is on the receiving end (especially if they wait for a response before sending the real message).
yreg 3y ago
I believe it makes the experience more pleasant (at least for neurotypical people), but it'simportant to not overdo it. It shouldn't add friction or subtract from clarity.

throwaway2037 3y ago

I here this trope so much. It is tiring and closed-minded. Are you Western culture and male? Probably. I have seen whole blog posts dedicated to this matter. Really? This matter is so stressful that people need to write 100s of words about it? Sheesh. Are you aware that it is polite to start a convo with people from South Asia with a small greeting? They wait for you to ack. If you don't ack, they will not continue. It is an important part of intercultural communication to continuously adapt to different communication styles. Why don't people write a tiny chatbot that applies to certain users? When the person says: "Hello." The bot can reply: "Hello!" It seems easy enough.

qwytw 3y ago
> They wait for you to ack. If you don't ack, they will not continue Which is possibly one of the (admittedly probably very minor) reasons why they were left so far behind economically. Focusing on form over function in communication can be very counterproductive. Not that I'm saying that saying "Hello, how are you?" to someone is waste of time. However certain people/cultures really go overboard with this and expected outsider to comply with these norms when they have much better things to do is not the most sensible idea.
- deleted 3y ago
  [deleted]
vultour 3y ago
Who decides which side should do the adapting?
- jholman 3y ago
  Oh, that one's easy. You are entitled to no adaptation from others. Your reactions to their "errors" are your problem, and your responsibility, although of course you can choose to start a fight over whatever you want. On the other hand, if you do not adapt to them, sometimes they will choose to start a fight over it, or be offended, or whatever. As such, if you want to improve your social outcomes, consider allocating energy to adapting to others. See? Simple. No centralized decision-making necessary. Each person can ruin their own life however they choose.
  - throwaway2037 3y ago
    This genuinely misunderstands people from internal-only diverse cultures like Mainland Chine and India where they make frequent social faux pas yet are convinced they could never be uncomfortable or offensive to other cultures because "my country is so diverse!". If I had one Euro for each I heard that, I would be richer.
- throwaway2037 3y ago

richie_adler 3y ago

Thank you! Mandatory reference to nohello.net/en/

isametry 3y ago
Clickable: https://nohello.net/ https://nohello.net/ Clickable English: https://nohello.net/en/ https://nohello.net/en/
yreg 3y ago
That's about something else entirely. You are not supposed to write "Hello" and then wait for a reply making asynchronous communication synchronous. Starting a full message with your request/business with a greeting is basic decency with no harm.