> And yet HIPAA is often cited to me over the phone as the reason why we can't seem to get incorrect bills figured out for my dependents. That's actually a gre

> And yet HIPAA is often cited to me over the phone as the reason why we can't seem to get incorrect bills figured out for my dependents. That's actually a great reason to refrain from discussing someone else's medical data with you. That it is inconvenient for you is certainly bad, but that is a non sequitur. > It doesn't seem to me that HIPAA actually does much to protect my privacy, but it sure gets used to obfuscate things when there's a problem. If we allowed Bill Handler, Inc. try their hand at securely implementing "for the purposes of this call, pretend I'm someone else," you're going to have TWO_PROBLEMS * NO_OF_DEPENDENTS