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If an ISP advertises $49.99/mo, then they need to itemize on the bill anything that makes the final charge greater than $49.99. Right now, ISPs generally have a
by amflare 3y ago
If an ISP advertises $49.99/mo, then they need to itemize on the bill anything that makes the final charge greater than $49.99. Right now, ISPs generally have a "Fees" line, with no insight into what said "Fees" are, unless you jump through hoops to contact them. ISP are complaining (presumably because the increased transparency will make it harder to milk the customer) by trying to claim that itemizing the invoice will be confusing since they have to pass-through all these state and federal fees. The FCC is saying "tough shit", and if they want to keep it "simple" then they need to roll these fees into the sticker price.
Basically, either itemize or be upfront. If the ISP doesn't want to itemize, then the bill must match the advertised price. If they want to keep the advertised price lower, they need to itemize all additional fees being added to the bill.
- legitster 3y agoThis is not what the FCC in the article are saying at all: > Providers must itemize the fees on consumer bills, and we see no reason why consumers cannot assess the fees at the point-of-sale any less than they can when they receive a bill. The FCC's entire rule is to make providers itemize fees on advertising, just like providers are already doing on their bills.
- adrr 3y agoThey are passing along fees like universal access fee. This is tax on the provider, not the customer. Some providers don’t pass it along like google fiber. It’s impossible to do price comparison if they don’t list out what random charges they are tacking on your bill. My google fiber bill is $100 for their $100 plan and that’s the way it should be.