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In the UK, the advertised price of a service must be the price that a typical user ends up actually paying. And it can't be hidden in the terms - all the actua
by londons_explore 3y ago
In the UK, the advertised price of a service must be the price that a typical user ends up actually paying.
And it can't be hidden in the terms - all the actual amount paid by a regular user must be the headline price of the advert. Taxes, fees, etc must all be included.
It works pretty well.
- londons_explore 3y agoThere are some things that get quibbled over - for example should the advertised price of an ice rink include the price of ice skate hire? Most people don't own their own ice skates round there, so have to hire them too. But in general, it means there are usually no hidden fees.
- meepmorp 3y agoThe taxes/fees on telecom services are complicated in the US because we have multiple overlapping taxation authorities who might impose them. Unless you know a person's address, you don't actually know what they're on the hook for.
- viraptor 3y agoFor the ISPs I dealt with in other countries, the lookup normally starts with: tell me your address so we can tell you what services we provide they're. Sounds like the price could easily come after that step.
- meepmorp 3y agoThe issue here is a requirement to provide product labels for broadband services, with the intent of letting consumers compare between providers, i.e., before the point where they inquire about service. I totally agree that they should be required to provide a complete (and accurate!) list of taxes and fees to a potential customer before any agreement.
- londons_explore 3y agoYou could still add on whatever the average customer pays in taxes.