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The really mind blowing part is that some chargers do have card readers on them but they are as reliable as the chargers themselves. The Electrify America app
by mulmen 3y ago
The really mind blowing part is that some chargers do have card readers on them but they are as reliable as the chargers themselves.
The Electrify America app works exactly as well as you would expect. Which is to say barely at all. First it is slow. Like, calling-a-thousand-recursive-lambdas slow. Second, it will get stuck on previous sessions so you can't start a new one. Third, support's script tells them to make you log out even though this doesn't fix the problem. Fourth, the login form in the app doesn't tag the password field to utilize iOS keychain so after logging out you have to know your password off the top of your head. The entire experience is one unending papercut. It's modern UXD meets bootcamp quality code.
And it's still the best network I have used! Chargepoint may as well not even exist!
- kccqzy 3y agoDownload an Electrify America virtual membership pass and you'll never need the app any more. Just use NFC. I suspect the UX in the app is so poor because nobody really uses the app to initiate charging. Just tap your phone and done. It even works without cellular signal. With such superior UX I don't see why anyone still uses the app.
- mulmen 3y agoCool, I didn't know that was an option! I was on a road trip in a rental so it was all new to me. Electrify America did "ship" me a card but I never received it. Do charging sessions still get stuck with the NFC method?
- bdcravens 3y agoIf you have a promo plan, you want to make sure you set it to your default plan, otherwise the NFC pass may use the card you have on file instead. For those that use one EA account with multiple household cars, there's no easy way to jump between those plans without using the app.
- harshaw 3y agoYes. The only way I know to charge my ioniq5 is by doing it via the app to get the free charging. I didn't know I could make it my promo plan the default plan for tap to paly.