The franchisee’s do not like the situation. You immediately write everyone off as being conspiracy theorists, but you are failing to consider the incentives. Ot

The franchisee’s do not like the situation. You immediately write everyone off as being conspiracy theorists, but you are failing to consider the incentives. Other companies negotiated a fixed service fee for the life of the unit paid at the time of purchase. McDonalds signed a contract that requires payment per service call. The company now has an incentive to make sure McDonalds has the least reliable machines and the franchisees have an incentive to not call in for a repair. No conspiracy needed.