As always hanlon’s razor applies: far more likely incompetence than malice. They don’t care to fix the software product or service here because they don’t have

As always hanlon’s razor applies: far more likely incompetence than malice. They don’t care to fix the software product or service here because they don’t have to , it is a captive market , you can buy realistically machines [1] from one company and service from. McD also benefits from this due to Veblen luxury good like effects : being a limited product, you are far more likely to now the ice cream when the machine when it is running as it is now a special occasion adding to the overall satisfaction, we wouldn’t be talking about it so much if those damn things worked, like we dont talk about French fries machines . [1] the Italian alternative is not the good enough they don’t have state side ops , parts can take weeks to arrive , few restaurants will actually buy them