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I'm reminded of Cory Doctorow's referencing DMCA and the like as "felony contempt of business model". I'm sure it's been this way a lot longer than I imagine,

I'm reminded of Cory Doctorow's referencing DMCA and the like as "felony contempt of business model". I'm sure it's been this way a lot longer than I imagine, but it feels to me like in the 80s or so companies became a lot more interested in making their shareholders happy than they were in making their customers happy.

jasonwatkinspdx 3y ago
I think there's some truth to the idea that the "MBA-ization" of business management has been quite destructive.
ChrisCinelli 3y ago
Probably more in the 90s since the 80s were all about total quality management. But "companies became a lot more interested in making their shareholders happy than they were in making their customers happy" is the BIGGEST problem with modern capitalism. That is why US is approaching 70% obese population and other dramatic social problems.
Tangurena2 3y ago
His story Unauthorized Bread is a good one that explores just how bad it can get. Where the DRM in a toaster refuses to toast bread that isn't of the correct brand. https://arstechnica.com/gaming/2020/01/unauthorized-bread-a-near-future-tale-of-refugees-and-sinister-iot-appliances/ https://arstechnica.com/gaming/2020/01/unauthorized-bread-a-...