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McDonalds exerts controls to protect its reputation, and does this through its franchise agreements with franchisees. This makes a lot of sense for both parties
by greedo 3y ago
McDonalds exerts controls to protect its reputation, and does this through its franchise agreements with franchisees. This makes a lot of sense for both parties and customers. I remember when Jack In The box had outbreaks of E.coli in their burgers. McDonalds had new testing methodologies and equipment at franchises (and company owned stores) in a heartbeat.
The last thing McDonalds wants are customers getting sick from listeria and having blood on their hands[1].
1. https://www.cnn.com/2023/08/20/us/tacoma-milkshake-listeria-deaths/index.html https://www.cnn.com/2023/08/20/us/tacoma-milkshake-listeria-...
- bozhark 3y agoAh shit, people here just died in the area from a uncleaned milkshake mixer. Due to listeria.
- Alupis 3y agoAnyone who's worked in a restaurant with a soft-serve machine (used to make milkshakes and more) knows how much of a PITA they are to clean... Which means they don't get deep cleaned often enough, even at reputable places. Do people get sick and die every day from these machines? No, of course not. But we cannot trivialize the liability and risk here. If every restaurant had a self-cleaning smart self-diagnosing machine like McDonald's has, all the better. You should think carefully before ordering a soft-serve anything from most places...
- dghughes 3y agoAt a small town in my Canadian province there is a seasonal ice cream stand/dairy bar. My Mom and Aunt go there since it's the town in which they grew up. My Mom asked the person at the counter why does their soft ice cream taste so good. The person said "Because we clean the machine every day."
- CamperBob2 3y agoRight now their reputation is that their machines don't work. Worrying about the health of their customers is pointless if they don't have any customers.
- Alupis 3y agoMcDonald's is hardly hurting for customers...
- CamperBob2 3y agoIt's literally a meme that their ice cream machines are broken. The expectation has become part of our shared culture.