As someone who used to take apart and clean those machines I expected to hate this video but found it pretty spot on. McDonalds was my first job and as someone

As someone who used to take apart and clean those machines I expected to hate this video but found it pretty spot on. McDonalds was my first job and as someone who was pretty technologically inclined I started taking apart and fixing a lot of the old broken machines. I wouldn’t say the ice cream machine was completely impossible to fix, but it was absolutely a pain. We also had an older model so it may also have been simpler to fix. One thing I would add is that it also highlights the importance of having a good maintenance person even in McDonalds. The reason why I knew a lot of the tricks with the ice cream machine is we had a guy there, who had been working overnight maintenance for >10 years there. The video mentions that you can’t expect minimum wage employees who have only been there for 2 weeks to know how to do these things. But there’s so much involved with running a restaurant that you can’t expect a 15 year old with no experience to do. But so often these positions are treated like any other low wage/low skill job. He probably saved the franchisee millions of dollars in maintenance costs over the years yet only was paid ~$20 an hour (if that).