I was ready to come down hard on this -- "just what we need, a hagiography of some Taylorist" -- but then I saw that this is not at all what Deming was about. T

I was ready to come down hard on this -- "just what we need, a hagiography of some Taylorist" -- but then I saw that this is not at all what Deming was about. This quote really resonated with me, particularly the part about intrinsic motivation: > Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers—a prize for the best Halloween costume, grades in school, gold stars—and on up through the university. On the job, people, teams, and divisions are ranked, reward for the top, punishment for the bottom. Management by objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable. And that first sentence is a hell of a sentence(!) --"has destroyed our people". Fantastic. When I consider the mess that has been made of the American landscape, of the pollution dumped into waterways by hedge-fund-operated manufacturing plants, I think similarly about "has destroyed our environment".