4 ms·
It’s still a massive pain in the ass to deal with. Last time one of my cards was compromised it was hours in the phone getting the fraud case opened then the b
by nucleardog 3y ago
It’s still a massive pain in the ass to deal with.
Last time one of my cards was compromised it was hours in the phone getting the fraud case opened then the better part of a day going through and updating everything I could identify that was relying on that card. That handled the monthly stuff but I still occasionally find out what yearly charge has failed when the account/service gets shut down.
The compromised card was cancelled immediately but it took weeks for the new card to get here, which means either I had to transfer everything to a different card which was _supposed_ to be a “never use this” backup card. So now I either go back and spend a day transferring everything back to the original card (but still with the risk that some merchant will have now leaked my backup card…) or, I don’t know, go sign up for another card.
Oh, and I very nearly didn’t actually get the charges reversed because apparently that institution only accepts fraud disputes up to something like “date statement was issued + 14 days”.
“Yeah I don’t try and avoid car accidents, insurance will cover it!”
It’s nice that that’s there as a fallback, but it’s certainly something I’ll try and avoid where I can. Using a more trustworthy intermediary when I’m ordering from random tiny merchants is a really easy and low impact way to reduce my risk and hassle here.
- blibble 3y ago> Using a more trustworthy intermediary when I’m ordering from random tiny merchants is a really easy and low impact way to reduce my risk and hassle here. but we're talking about paypal here
- toast0 3y agoPayPal horror stories abound, but they're usually specific to receiving payments. I think I've read a few about buyer side disputes and PayPal doing clawbacks for chargebacks from other payment mechanisms, but those seem to be much rarer. Anyway, I don't recall PayPal ever having data security issues where payment information was leaked in bulk, as has happened with some retailers.
- NoZebra120vClip 3y agoYeah, I can count on one hand the number of times I've received payments there, and it's always from individuals whom I know and trust, obviously, and we had a prior agreement to exchange the money. I also had a decent chargeback experience, long long ago; I think it was about 17 years ago. It was just an independent band selling tee shirts, and I ordered one, and then they said whoops, we've got none in your size, sorry. But no refund from them, so I pursued it via PayPal, and the situation was easily resolved. Obviously, there was no repeat business for that vendor.