8 ms·
Duet AI for Google Workspace Now Available
- say_it_as_it_is 3y agoThis is going to crush so many companies, starting with Nylas
- smallerfish 3y agoWhy does it crush Nylas in particular? They're still a unified API for email/calendar - there's utility there. The inroads into the CI space must be making all of the small CI companies nervous though.
- cj 3y ago> Today we’re making Duet AI for Google Workspace generally available The "generally available" bit doesn't sound accurate. To activate it, you need to submit a "Request a trial" form. For every other Google Workspace feature in GA, billing, subscriptions, and feature settings is available self-serve in Google Workspace Admin. This is the first "generally available" feature I've seen that's still hidden behind a "request access" form after being called "generally available". I'm pretty surprised that Google is breaking their own use of the "GA" terminology. General Availability has a pretty specific meaning to anyone who manages Google Workspace for a company, and the way they're rolling out Duet is not how they typically roll out new features. Which leaves me wondering if this is more of a fluff piece. Has anyone actually gotten access to Duet yet?
- shepardrtc 3y ago> Which leaves me wondering if this is more of a fluff piece I feel like everything is becoming a fluff piece these days. Hypebeasts for everything seems to be the trend.
- gordian-not 3y agoWe also created a machine that knows how to create fluff pieces automatically
- r0m4n0 3y agoWhen you have billions of users, nothing is simple
- deleted 3y ago[deleted]
- TX81Z 3y agoWhen the CFO runs the company and the CEO is a figurehead with zero vision or ability to corral a group of infighting SVPs, nothing is simple. Meta launched Threads in like a week, Microsoft dropped new Bing out of nowhere. Both companies support billions of users.
- TX81Z 3y agoSomebody is preparing their promo packet and needed to hit an OKR. Launching product on time is harder than just changing the meaning of “General Availability”. Google is a wholly political organization now, everything can be explained by internal power plays. Don’t look for another source of logic.
- moandcompany 3y agoAs a Xoogler that once worked in Cloud, I was going to reply with the same comments. Changing the definitions of "GA" and "Beta" etc in the context of GCP is a pretty big deal, and I am guessing some product manager, and others, are playing this game to to be able to claim that they launched this to "GA" for Promo/OKRs/etc. Now let's see if they have anything to say about their deprecation policy...
- TX81Z 3y agoSame, I was at the level I was directly working with Directors and indirectly with VPs. I literally had projects blocked because I didn’t provide a promo vision for the Directors to make VP if they funded me. This is business critical shit, my direct supervisor literally told me this. They were angry I didn’t devote any time to showing the promo opportunities. No complaint with any part of my justification beyond that. Business case was open and shut, low technical requirements, minimal overhead and low cost. All they wanted to know was how to make VP, that’s it. So yeah, I quit. (Also to the down-voters who likely work at Google, if you’re not in the room when decisions are made you don’t know how the company works.)
- cardosof 3y agoI can't speak about Google at all, but this line: if you’re not in the room when decisions are made you don’t know how the company works Is great and true, thank you.
- TX81Z 3y agoLeadership is remarkably good at explaining what are wholly self-serving decisions in corpspeak, which everyone gets a laugh about on memegen, but then they still buy the most outlandish justifications hook-line-and-sinker.
- hn_throwaway_99 3y agoI really wonder if this is just a reaction to the Enterprise ChatGPT announcement. TBH, I was excited when I saw this headline. But to your point, has anything actually changed? Duet has been invite-only for a while now, and another user in the comments (https://news.ycombinator.com/item?id=37309367 https://news.ycombinator.com/item?id=37309367) said they requested access in April and still can't get in. Is Google's product org just a total dumpster fire? How can you put out a blog post saying a previously invite-only product is GA, but then have the product still be invite only?
- cj 3y ago(original commenter) I submitted the Request Trial form from a Google Workspace admin account, and a couple hours later got another email to download a Duet Handbook (20 page PDF), which required submitting contact info again. The bottom of the handbook just had "Contact sales for access"... with a link to a sales contact form. Edit: our org also submitted the google form multiple months ago requesting beta access. My (un)educated guess is a lot of what's in this blog post isn't production ready and they're handpicking accounts to onboard for specific features. I would be pretty amazed if they launched everything in that blog post in the near future.
- ajross 3y ago> This is the first "generally available" feature I've seen that's still hidden behind a "request access" form after being called "generally available". That seems maybe excessively nitpicky? You need to "request access" to ChatGPT too... Were you denied or ignored when you tried?
- cj 3y agoI called it out because Google Workspaces follows a very formal process for rolling out features, including a roll out schedule, etc... which are normally sent to Google Workspace Admins. "General availability" has a specific meaning to Workspace admins in terms of adopting new functionality, and Duet isn't following the typical release/roll out process. Maybe we'll be surprised and they'll email the traditional feature roll out email to Workspace admins later this week
- deleted 3y ago[deleted]
- calciphus 3y agoI'll say lots of things at Google Workspaces are behind a whole complex process. At my last company I was our Workspace admin. It took 9 months and cycling through three different sales teams to get someone to sell me archive licenses (so we didn't have to pay full rate for former employees or delete everything) even though we were already paying for Vault. Never underestimate when a sales team gets in between users and business.
- castlecrasher2 3y agoI agree it's odd. They've been showing it off at most of the sessions at the current NEXT conference, and we've requested but not yet gotten access to it.
- deleted 3y ago[deleted]
- deleted 3y ago[deleted]
- deleted 3y ago[deleted]
- htrp 3y ago>The best way to learn more about AI in Workspace is to use it, which is why we’re excited to open up Workspace Labs to the public and manage the waitlist as we scale to even more users and countries in the weeks ahead. Google's definition of generally available is we've opened a google form for a waitlist that we'll forget about in a week. The CTA button seems to redirect to contacting sales for a Google Workspace Trial. Seems like someone in the org is panicked about Microsoft's O365 GPT integration
- moandcompany 3y agoBeing gated behind a waitlist is much closer to a closed-beta than "generally available"
- nico 3y agoGoogle just being a typical panicked corporation here. Nothing to see until they actually make the thing generally available to the public.
- notatoad 3y ago$30/user/mo on top of normal google workspace per-user pricing seems like a lot for this. Is it really that good, or is google just trying to cash in on the AI hype train? https://www.theverge.com/2023/8/29/23849457/google-duet-ai-docs-slides-gmail https://www.theverge.com/2023/8/29/23849457/google-duet-ai-d...
- hdivider 3y ago"$30, at least for large organizations." Hopefully they'll make it like $5-$10 for small teams. Or maybe not 'hopefully'. If they don't, a better and cheaper alternative will probably appear. LLMs are slowly being commoditized, thankfully.
- ftxbro 3y ago> LLMs are slowly being commoditized nah there will always be demand for the best one
- deleted 3y ago[deleted]
- candiddevmike 3y agoThey think this is more valuable than all of the other existing Google Workspace features? Because it's more expensive than all of them AFAIK...
- vasco 3y agoBy comparative pricing, if this is an equivalent of ChatGPT Enterprise + Plugins, you can take the ChatGPT plus pricing which is public at $20/user/mo and this doesn't look that bad. Assuming business user features and SLAs + deep integration with all of your google workspace are worth the additional $10/user/mo, doesn't sound that bad for a "today" price and until someone undercuts this. I think they're actually either signaling they think Bard is less good than ChatGPT with this pricing, or they really wanted to undercut ChatGPT enterprise as early as possible, because althought I haven't seen OpenAI's private pricing I doubt they'd be selling for under $30/m, and you'll have way more work trying to piece together plugins and paying 3rd party vendors to replicate "summarize this google drive folder for me into a slide deck" type stuff.
- tlogan 3y agoIt does not seem to be available. I have already requested access a long time (back in April) but still nothing. I requested it again. Does anybody know how to get an access to it? Is there some invitation code?
- chamanbuga 3y agoNothing irks me more about the productivity space than the first use case on the blog post: "Imagine you’re a financial analyst and you get an email at 5 PM from your boss asking for a presentation on Q3 performance by 8 AM tomorrow — we’ve all been there" 1. We haven't all been there. This is not a common use case at all. 2. This is toxic AF. We shouldn't normalize this behavior. Someone does this with me, I will politely tell them to F off instead of relying on Duet AI to have it done before dinner. 3. There's no way Duet AI can handle all the heavy lifting for such a major document without human intervention. Whereas the use case of getting a meeting summary does not need as much human intervention. It's interesting they start with this case. There are a lot of promises here as well that require a lot more infra than just switching on Duet AI: "And because sometimes it’s hard for remote participants to see everyone in the conference room, or their colleagues appear far away and out of focus, we’re rolling out dynamic tiles and face detection that give attendees in a meeting room their own video tile with their name" You need people to opt-in to facial reco. You need potentially multiple camera angles, or minimally high quality cameras that allow to to perform the crop and optical zoom into people's faces. You need in-room attendees to sign off on the digital zoom into their faces. People don't switch on their cameras at home because of this, yet in the room they will be ok? Not so sure about that. All in all. Great feature availability. But it needs a balance of realism and how this will all come together.
- sbarre 3y ago> We haven't all been there. This is not a common use case at all. I'll speak anecdotally for myself here: I have seen - and experienced - this enough times in my almost 30 years, and I have heard from plenty of colleagues who have also seen or experienced this. These stories come from somewhere. Times are changing, office toxicity is (relatively) on the decline but you don't have to go back too far - less than 10 years - where this kind of subordinate abuse was relatively common, and it still happens to this day. I 100% agree with you that it shouldn't be normalized or made light of as part of a sales pitch like Duet AI is doing. But to say this isn't common (we can argue the definition of "common" perhaps) is just inaccurate in my experience.
- panarky 3y ago
- nomilk 3y agoThat’s a lot of marketing waffle to basically say it’s ChatGPT but trained on your google sheets, files and email.
- martindbp 3y agoChatGPT is great, but could become what Slack is to Teams. Proximity to the users tend to win out.
- stephencoyner 3y agoThe new chat interface looks very interesting. Basically a Slack / Teams clone? They even call the video chat within it "Huddles" like Slack. Edit: Looks like this launched today as well: https://workspace.google.com/blog/product-announcements/welcome-new-google-chat https://workspace.google.com/blog/product-announcements/welc...
- TX81Z 3y agoA new chat app from Google? Is it Tuesday already?
- jurynulifcation 3y ago[flagged]
- james2doyle 3y agoA small aside, it is crazy how far behind Google seems to be when compared to OpenAI with their GPT products. There are lots and lots of companies throwing money at OpenAI and building their businesses on top of them. Meanwhile, Bard isn't even available outside the U.S... let alone any plugins, API access, or integrations that I have seen. What is the strategy here? Is it just to leverage existing workspace customers and have no real 1:1 competing chat/bot/platform to OpenAI?
- TX81Z 3y agoHere’s the most egregious example of Google blowing it I’ve seen. I’ve been deploying some infra on Google cloud - turns out Bard can’t answer a single question, and half the time gives up with the “as a language model…” escape routine. Meanwhile GPT is writing Python scripts to call the Google Cloud APIs for me and they work on the first try. Like your entire business is supposed to be info retrieval and knowledge management and I need to use a competitor product to make sense of yours. JFC.
- J_Shelby_J 3y agoI don’t think there’s much left to be said about this saga of google. They destroyed search, let gmail stagnant, let YouTube get usurper by TikTok, and the cherry on top is completely missing a once in a species tech that was literally discovered by their employees. This is a blockbuster not buying Netflix moment for the history books x100. Google isn’t going anywhere, but the people responsible for this era are going to have really awkward moments coming to term with their legacies.
- TX81Z 3y agoDisagree with YouTube, I think it’s a rare bright spot that serves a different need than TikTok. I think it would thrive if spun out, Google holds it back. Otherwise, spot on, I just don’t think the execs care about legacy, just $$$.
- pb7 3y ago> Bard is currently available in more than 40 languages and over 230 countries and territories. https://support.google.com/bard/answer/13575153?hl=en https://support.google.com/bard/answer/13575153?hl=en
- TX81Z 3y agoThe copywriting on this page is atrocious, feels like it was written by Barf, er, Bard. “So let’s see how Duet AI can help you in your daily life. Imagine you’re a financial analyst and you get an email at 5 PM from your boss asking for a presentation on Q3 performance by 8 AM tomorrow — we’ve all been there.” Have we though? Have we all “been there”?
- ithkuil 3y ago> Complete the below form, and a member of our team will contact you. Instant turn off. EDIT: for a GA product
- htrp 3y agoDuet is apparently the new Clippy for Google. They are also going to release it for GCP later this year???
- PeterStuer 3y ago30$, seems like Mountaim View received the Redmond signal
- airstrike 3y ago> Meetings you’ll love — even the ones you miss LOL. So now my boss can just not post and have his avatar listen in? The next step is having my avatar join the meeting instead so the chatbots just talk to each other. That should really cut down the hours wasted in meetings
- voiper1 3y agoYou send your AI with what you want to share, they send their AI with what they want to share... google figures it all out and we just get emails with the input. Perfect!
- siva7 3y agoSo this is Googles panic response to yesterdays ChatGPT enterprise announcement?
- jsnell 3y agoThe agency was probably the other way around. Today is the first day of Google's annual Cloud Next event, so a bunch of enterprise AI product and feature announcements is basically expected. OpenAI would have been aware of that when choosing the timing of their own announcement. (That's not to say that OpenAI was making a panic announcement. Obviously they weren't. But seems like they pretty much had a free choice of whether to go before or after, while Google was locked into a preset and predictable schedule.)
- yellow_lead 3y ago> But what if you can’t make the meeting and have some input to share? With “attend for me” Duet AI will be able to join the meeting on your behalf, delivering your message and ensuring you get the recap. So the AI will attend for you and read a message you typed? What if all participants do this?