Companies do sometimes make it difficult in a way I hope more of them get slapped one. The largest electronics retailer in my country will have their front line

Companies do sometimes make it difficult in a way I hope more of them get slapped one. The largest electronics retailer in my country will have their front line staff try their hardest to deflect you to the manufacturer warranty, their online return form will make you enter a manufacturer ticket number as a mandatory field, so to actually get that honoured, your best bet is usually to go in store and escalate to a manager. Normally I try to support stores over Amazon in a "use it or lose it" sense but that particular retailer is the exception.